Health Alliance Modernizes Contact Center With Panviva for Market, Product

Health Alliance Modernizes Contact Center With Panviva for Market, Product
Angela Beitelman, Health Alliance director of customer service and audit, credits business process guidance software from Panviva for accelerating adoption of new applications and maintaining top-rated customer service during a period of significant …
Read more on EIN News (press release)

Drop-down menus: the pitfalls of electronic medical records, part II
EMR software uses drop-down menus to make record keeping more efficient, rather than having the physician type in free text. Such drop-down menus are often available for the physician to identify the patient's chief complaint or presenting problem.
Read more on Lexology (registration)